Triage Inbox for Jira Terms of Service

Agreement

By installing or using Triage Inbox for Jira ("the App"), you agree to these Terms of Service. If you do not agree, do not install or use the App.

Publisher	Maciej Jezierski
Address	ul. Krotka 1a / 18, 55-010 Radwanice, Poland
VAT ID	PL8961441465

Service Description

Triage Inbox for Jira is an Atlassian Forge application that provides a triage workflow for Jira issues. The App captures new issues, allows triage actions (accept, decline, snooze, mark duplicate), manages rotation schedules, and applies automation rules within your Jira instance.

Atlassian Platform Dependency

The App runs entirely on Atlassian Forge. Its availability, performance, and data handling are subject to Atlassian's platform capabilities and terms. We are not responsible for Atlassian platform outages or changes.

Jira Workflow Interactions

The App may transition Jira issues to "Done" status, set resolutions, add/remove labels, create issue links, post comments, and assign issues. These actions are performed via the Jira REST API and are subject to your Jira workflow configuration and permissions.

Acceptable Use

You agree to use the App in compliance with Atlassian's Marketplace Terms of Use and your Atlassian Cloud terms. You will not attempt to reverse engineer, decompile, or exploit the App beyond its intended use.

Intellectual Property

The App and its original content, features, and functionality are owned by the Publisher and are protected by international copyright and intellectual property laws.

Warranty Disclaimer

THE APP IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

Limitation of Liability

IN NO EVENT SHALL THE PUBLISHER BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM YOUR USE OF THE APP.

Indemnification

You agree to indemnify and hold harmless the Publisher from any claims, damages, or expenses arising from your use of the App or violation of these Terms.

Subscription and Licensing

The App is licensed through Atlassian Marketplace. Pricing, billing, and subscription management are handled by Atlassian.

Termination

You may stop using the App at any time by uninstalling it from your Jira instance. Upon uninstallation, all Forge SQL data is automatically deleted by Atlassian's platform.

Data Deletion

Uninstalling the App removes all stored triage data from Forge SQL. Labels added to Jira issues ("untriaged") and comments posted by the App remain on those issues unless manually removed.

Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated date. Continued use after changes constitutes acceptance.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of Poland, without regard to its conflict of law provisions.

Contact

For questions about these Terms, contact us at support@be4.software.